Courtyard Charlotte Concord

Space and comfort of the room was great! Cleanliness of room and facility caught my attention. The nighttime and daytime staff were Amazing!!! They took care of a billing issue without difficulty...before even knowing I was a Marriott Bonvoy rewards member. I definitely appreciated the staff here! Location of hotel is perfect as it's near Concord Mills shopping and restaurants everywhere. Plenty of lighting in room too.

I liked the set up of the rooms and the lobby. It was decorated very nice and felt very inviting. It’s also in a wonderful location your able to get to concord mills mall pretty fast and the hotel wasn’t located around a bunch of traffic or noise.

The hotel was very clean. You could smell the bleach throughout the hotel. The check in/out process was quick and everything is close to the hotel. The blackout curtains were the best!

The check in was perfect. We had to reserve last minute. We made 1 phone call and the front desk attendant told us the had availability. It was like 9am. She checked us in quickly and explained everything.

My room wasn't set up like the traditional hotel room. I loved how I was able to sit up and look straight out the window. My room was excellent.